Why Healthcare Communication Platforms are being utilized by Health Systems in 2020

In 2020, providers need a healthcare communication platform in order to interact effectively. As more and more processes in healthcare become digital, so should healthcare communication platforms. There has been a significant increase in the number of health systems investing in smartphones and secure mobile communication to drive and improve clinical transformation and address the mission of patient-critical communication. Keep reading to find out why.

Common Challenges in Healthcare Communication:

Too Much Information

Traditional methods of in-organization communication are overwhelming and ineffective in the long run. Missed pages or missed calls lead providers to feel overloaded with information later resulting in poor communication and a negative impact on patient care. Providers need a centralized hub of communication that is easily accessible like a healthcare communication platform.

Lack of Standardization

Without one single way to securely communicate information across your organization, providers are left to find the way they feel works best for them. Unfortunately, these are not often the most secure ways of communication and could put important data at risk of being lost of falling in the wrong hands.

Poor Technology

Poor technology is also a common challenge provider face. While there may be a way to message a team-member, there is no guarantee they will see it or notice it in time.

Lack of Security

Security is everything in the communication of information between healthcare providers. Without the right measures in place, your organization can quickly fall victim to cybersecurity risks.

How a Healthcare Communication Platform is Making a Difference:

Automated Communication

Automation is everything and with a quality healthcare communication platform, your team can streamline all communications. This tool offers a care coordination module that is a workflow manager and a messaging platform, synchronizing administrators, nurses, care coordinators, case managers, and billers to reduce the cost of care. With a healthcare communication platform, your team can communicate data effectively.

Improve Mobile Security

Mobile use is incredibly important if you wish to encourage frequent communication across your team without sacrificing efficiency and access. Dissuading your team from using their own personal devices to exchange information, a healthcare communication platform gives your mobile security. With this tool, providers can easily message on the go without putting your practice at risk.

Outstanding Connectivity

Lastly, a healthcare communication platform will connect every point of your practice to encourage a healthy and secure exchange of data that promotes productivity and positive patient experience. Covering all essential medical workflows while being HIPAA Compliant, your health network has a single and standardized platform for all to use. Messaging features including urgent messaging, chat messaging, team messaging, services messaging, after-hours messaging, and protocol messaging ensure optimal communication connectivity.

With a quality healthcare communication platform, your team can now effectively and securely exchange private data within your organization. Simplifying the exchange of information will lead to improving clinical decisions, a better patient experience, and an increase in productivity across the board. To learn more about a healthcare communication platform that could help your organization, click here.