Increase Visits and Revenue with Digital Front Door Strategy

Healthcare technologies seem to change more than any other component of healthcare. The healthcare technologies that providers use to treat patients, stay organized, complete billing processes and more have changed drastically even over the last few years. As medical organizations enter 2021, it is important to understand what healthcare technologies are making an impact in the field. Should providers fall behind, they risk their patients leaving them for providers who are ahead of the curve. So what healthcare technologies are the top among providers in 2021?

Healthcare Technologies for 2021:

Robotic Process Automation (RPA)

Robotic Process Automation is a type of technology that enables organizations to mirror human processes within digital systems. It is primarily used to increase efficiency across different healthcare processes like billing, scheduling, and more. Examples of this include streamlined office support, improved regulatory compliance, and improved accuracy in billing processes. Essentially, healthcare technologies like RPA enable providers to accomplish more in less time through the use of artificial intelligence.

AI-Assisted Charge Capture

AI-assisted charge capture is a branch of RPA that helps providers streamline their billing processes. It enables providers to breeze through billing processes without compromising the accuracy and revenue attached to each claim. Quality AI-assisted healthcare technologies utilize accurate predictions to improve the claims process and boost revenue.

IoT

The healthcare Internet of Things (IoT), also known as the Internet of Medical Things (IoMT) is a connected network of medical objects and devices that makes it easier to share and collect data. For example, a patient’s physical glucose monitor could connect with a provider's software so that constant glucose monitoring is automated. This enables the instant transfer and access of glucose levels to the provider even when the patient is out of their immediate care. The IoT increases access to information across healthcare organizations, allowing for better clinical decision making over time.

Queue Management Software

Queue management solutions are among the newest healthcare technologies to make an impact in the field over the last year. With the Nation still in a pandemic, providers needed a way to maintain high patient volumes. Things like virtual visits made it possible for providers to keep seeing patients online, but they also needed a way to increase public safety for patients coming into the office. A quality Queue Management Solution enables providers to enhance the patient waiting experience by eliminating crowded rooms and better monitoring the status of their patient’s visits. Individuals can wait in their car, track themselves in line, and enter the building safely when it is time. Providers can keep their patients better organized as well by utilizing a queue management tool.

Digital Front Door

Digital front door systems are also helping providers stay ahead of the curve in 2021. This tool includes features like an automated chatbot solution, which improves patients communications via automated technology. This tool digitizes and automates a variety of administrative processes like scheduling, prescription requests, practice updates, and more.

To learn more about healthcare technologies that can help your practice grow in the new year, click here.