How Home-Centric Health Software Helps Deliver Care, Anywhere.

Providers need to get on board with home-centric health software in 2020. Slowly but surely, digital and remote processes are replacing in-person processes across all industries. Ecommerce slowly overtook in-person retail shopping. Individuals depend on their devices for the majority of their day-to-day activity, especially during the global pandemic. Below are 5 home-centric health software solutions to help your practice deliver care from anywhere.

Formats for Home-Centric Health Software:

The Digital Front Door

A home-centric health software solution will help your organization digitize all inbound inquiries and create a digital front door. A quality front office solution helps keep your practice engaged with patients online. This streamlined patient experience helps your team establish digital work queues that are triaged remotely. This allows more of your staff to work from home which has become essential during the coronavirus pandemic. This can be monitored remotely or within your facility while providing a centralized view for your staff and administration to work from

Field Health Services

Offer care to your community with field-health services home-centric health software. This tool helps healthcare providers to offer care to their community by providing next-generation technology. This way, patients can interact with your health system and request appointments quickly and easily. This includes tools like multilingual patient access, geo-located outreach and selection, and looping in the health system.

Queue Management Solution

Eliminate long-lines and crowded waiting rooms by creating a quality virtual waiting room. This home-centric health software offers providers a unique opportunity to empty their buildings while still maintaining high patient volumes. Monitor and control who is in your building and how long they are waiting for with this queue management tool. Patients can wait from anywhere and are notified on their mobile device when it is time to enter the building for their appointment. They can watch where they are in line for a more positive patient waiting room experience.

Back Office Billing

Back office billing solutions are essential to home-centric health software. The right software offers simplified charge capture processes to simplify the billing process and focus more on their patients. This tool improves productivity and cash flow while reducing clinical billing office (CBO) expenses. Integrated with hospitals, this tool receives patient data and passes the pro-fee back to the practice. Fully automated technology reviews clinical notes and identifies clinically relevant terminology to review and prevent missing charges.

Communications Module

Lastly, your practice needs home-centric health software that offers a quality communication module. This tool functions as a workflow manager and messaging platform. It synchronizes administrators, nurses, care coordinators, case managers, billers, and more to reduce the cost of care for the patient. Automated communication connects your network while remaining HIPAA compliant and providing a single platform for all to use. Providers can communicate efficiently with a home-centric health software solution worth using. Categorized systems sort messaging by urgency, cat formats, teams, services, after-hours contact, protocols and more. This tool can also keep providers in the loop by sending admission and discharge messages to the PCP automatically. Home-centric health software also uses artificial intelligence to parse discharge summaries which allow it to send MACRA elements (care plan, medications, follow-up care, and more).

To learn more about a home-centric health software solution for your organization, click here.