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Home-centric health can modernize your health system. Modernizing a health system and offering next-generation technology for patients is critical to remaining competitive and relevant in 2020. In order to meet the expectations and digital demands of the modern individual, health systems need to make some structural changes. Below are 7 ways that a home-centric health solution can modernize your health system.
Flexibility and variability in how patients can access their care and providers are essential. A home-centric health solution can offer patients expanded access. Whether it be to schedule an appointment or request a refill, patients have options for how they can stay engaged. A quality solution will offer individuals access through voice, chatbot, web, phone, and more. This is critical to improving patient engagement and patient experience.
A flexible home-centric health solution makes it easy for patients to find a provider in your system. After the patient request is submitted, geo-coding helps to alert where the nearest provider and locations are. Whether you are at a fixed location, like a clinic, or in a mobile pod, home health vehicle, or subscribed to geo-code patient requests, your system adapts.
Automated communication is non-negotiable for today’s providers. A home-centric health solution offers appointment reminders, procedure prep instructions, and more through automated technology. These details are sent out days in advance via email, text, or phone call. This is important for preparing your patients for their visit and is exceptionally useful in today's ever-changing medical landscape.
Digital queueing and home-visits are more relevant now than ever before in the midst of the coronavirus pandemic. The need for social distancing and keeping patients safe from the virus has become the top safety priority across many organizations. This technology enables your facility to easily adhere to social distancing guidelines by taking the waiting room and making it digital and automated. Providers can also visit the patient at home and get the address right from their approved and secure mobile device to enable field-health services. This home-centric health solution is helping providers and patients stay safe now and after the pandemic.
After the visit is over, charge capture solutions simplify the provider workflow. This enables them to spend less time on documentation and assists hardworking coders with the billing process. An automated home-centric health solution makes billing fast, accurate, and easy while helping providers increase clean claims and grow their bottom line.
Automated charge capture has revolutionized the billing process for providers everywhere. AI charge capture ensures your charges are coded accurately from the start. This helps streamline the charge capture process for providers while also making the review process more efficient. This helps providers focus more on patient care while also optimizing your revenue cycle.
Lastly, a home-centric health solution simplifies recovery and follow-up care. After the visit is completed, providers can easily send up follow-up care instructions to patients as well as visit surveys to boost your health system’s 5-star rating. This increase in patient reviews helps bring more patients through your doors and grow your organization as a whole.
To learn more about a quality home-centric health solution, click here.
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