Tips to Rebuild Patient Volumes with Social Distancing

Providers everywhere have had to make adjustments, including social distancing, to rebuild patient volumes. They took a hit at the beginning of the pandemic when the industry was adapting to the demands of the pandemic. Providers suffered from record low patient volumes as more people were staying home, afraid of medical facilities.

As time has passed, providers have found multiple ways to adapt to the safety measures required of them and rebuild patient volumes. One of the most important things providers have had to account for is social distancing. How can providers practice social distancing when their waiting rooms are traditionally crowded, and they have many people coming in and out of their building each day? While some providers have continued to limit the number of patients that they can see, others have turned to a queue management solution to rebuild patient volumes. A queue management system enables providers to return to pre-pandemic volumes without risking public safety.

Queue Management System Can Rebuild Patient Volumes with Social Distancing:

Eliminate Crowded Waiting Rooms

One of the biggest risks to patients when it comes to COVID-19 is a crowded area. Waiting rooms are traditionally filled with patients trying to see their providers. While some patients have taken steps to improve social distancing, it often results in a decrease in their patient volume. A queue management solution can eliminate crowded waiting rooms, rebuild patient volumes, and adhere to social distancing guidelines. Patients wait in their car rather than in the office. The software alerts them when it is time to come in for their visit and they are then directed into their exam room. This allows providers to control where a patient is and who they are exposed to.

Manage Patient Flow

A queue management system can rebuild patient volumes by helping providers better manage patient flow and promote social distancing. Front-line staff can keep track of who is in line to come in, get their temperature check, and head to their exam room. With more control over the flow of people coming in and out of their building, providers can adhere to social distancing guidelines and reduce the spread of COVID-19.

Remote Check-in

Another benefit of a queue management solution is its ability to check patients in remotely. Rather than a patient walking to the front desk to check-in for their appointment, they can do so from their vehicle. This is yet another feature of this tool that helps rebuild patient volumes by improving social distancing measures and creating a safe public environment.

##Other Benefits:

Improve the Patient Experience

This tool not only helps providers rebuild patient volumes with social distancing, but it also improves the patient experience. Many patients are anxious about in-person visits and staying safe from the virus. This tool helps to keep them safe from those dangers. Not only this, but the queue management solution creates a more pleasant waiting experience. Patients are able to wait more comfortably from their car rather than in an uncomfortable physician’s waiting room.

Improve Efficiency:

This tool also helps to rebuild patient volumes by increasing the efficiency of your staff and the check-in process. This tool streamlines check-in and intake so that providers can quickly service them. Front line staff can stay organized with a tool tracking the status of their patients.

To achieve optimal check-in efficiency, improve the patient experience, adhere to social distancing guidelines, and rebuild patient volumes, providers need a queue management solution. To learn more, click here.