Large GI practice automates referral and recall handling via Margie
Chicago, IL: Margie® - will take over automated communication for referrals and recalls through its robotic processing engine.
RFR - Referral Conversion Ratio - Out of every 100 referrals, how many become appointments? Do you know that for sure? We aim to improve your RFR by 25%. RLR - Recall Conversion Ratio - Out of every 100 referrals, how many become appointments? Do you know that for sure? We aim to improve your RLR by 33%. ACL - Appointment Conversion Lag - On average, how many days after a referral do you see your patients? We aim to improve your ACL by 7 days.
Imagine a reality where 10 more of every 100 referrals become appointments - welcome to that reality. With real-time visibility into appointment conversion, optimization of method of contact for the patient and workload balancing for your schedulers, phase I of Margie(r) alone takes the practice leaps and bounds ahead of the market. Routing patients to the portal of the practice, automatically offering appointments and managing cancellations, the next phase of Margie(r) aims to vastly optimize the front office of physician practices.
Storming the market is Margie - your DIGITAL FRONT DOOR. Our 20-second appointment request engine, our digital refill request and more create a well-oiled front office that can truly deliver exceptional patient experience.
Margie, our Machine-Assisted Recommendation and Guidance Engine makes patient access easier. Portals are the source for 7% of your patient interaction. 93% of interaction is via the phone. Digitize half of that with Margie's help.
Your patients don't care about ACOs, population health or whether you have the EMR with the blue button or the red button. They care about whether it is easy to work with you - PERIOD. Do not wait until your practice gets "Margie'd" by competition. Contact Badri Narasimhan [email protected] and make it easier for your patients.
Note - Only 16-23% of patient interactions come through your portal - even in a well-oiled practice. 50% of your daytime calls should not even require human intervention. Margie digitizes the remainder, guides more patients to your portal as you see fit and creates a centralized switchboard for all your locations. And oh, we are thinking that your patients would rather text you than call you - texting my doctor's office is so 2019.
About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have about 22,000 customers nationwide.
For more information, contact [email protected] for a 20-minute webinar to learn more.