Intelligent Automation is the Future of Healthcare

Intelligent automation has made its way into the healthcare industry and is now a key component to the future success of medical organizations. Combining process automation (RPA) and Artificial Intelligence (AI), intelligent automation is the future of healthcare. This technology enables providers to work at their best pace and depend more heavily on their technology when it comes to optimizing revenue, managing patient data, improving the patient experience, enabling effective communication, interoperability, and more. Below are some examples and benefits of intelligent automation in healthcare.

Examples of Intelligent Automation:

Scheduling

Scheduling is an integral part of the healthcare system as it determines when patients and providers will interact while also organizing a provider's schedule for optimal output. Providers have relied on digital solutions for some time to help streamline the scheduling process. Intelligent automation tools like chatbot tools help to perfect this process. Automated chatbot technology offers a personalized experience for each patient, collecting data, and booking their appointment for them so your team does not have to.

AI-Assisted Charge Capture

AI-assisted charge capture is another incredible intelligent automation tool that helps providers build revenue, access accurate predictions, reduce missing charges, and more. This cloud-based tool identifies possible missing/late charges, offers charge predictions in real-time, and pinpoints missing items within a charge. This perfects your charge capture process and helps optimize the number of clean claims you submit. With intelligent automation, you can optimize your payer reimbursements and bottom line.

Benefits of this technology:

Efficiency

Intelligent automation helps to maximize efficiency across your organization. Many historically manual processes are now able to be completed in a fraction of the time and with much less frustration. Scheduling that is effectively managed is no longer a headache to your practice and your charge capture process is refined. With providers able to work at their best pace, more can be accomplished in their day.

Compliance

Regulatory compliance management is now simpler when a healthcare organization utilizes intelligent automation. This ensures standardized processes across your organization, ensuring that each member of your team is meeting the industry standards. This technology helps you cover all your bases and alerts you when certain compliance actions need to be taken. This technology also creates a safe pathway to access interoperability with other healthcare networks without putting patient data at risk.

Patient Engagement

Utilizing quality intelligent automation technology is also a great way to give patients a positive healthcare experience. Patients are already used to a certain level of automation in their day to day life. They wish to see the same level of digital interactions from their healthcare provider. The use of artificial intelligence and digital automation makes it easier for them to stay connected to their healthcare providers and encourages record-high patient engagement.

The right combination of technology can help your practice optimize workflow efficiency, remain compliant with all industry standards, and keep patients effectively engaged. To learn more about intelligent automation technology for your practice, click here.