The Rise of AI in Healthcare

The rise of AI in healthcare is here and is only growing in 2021. Artificial intelligence is defined as computer systems that perform tasks that normally require human intervention. Common examples of AI in everyday life include tools like Amazon Alexa, which can help an individual do things like make lists, schedule appointments, or remind them to do something later. Other examples include speech recognition or even language translation. AI in healthcare is often thought to be more complicated than these everyday tools, but it is not. While there are increasingly complex examples of artificial intelligence in the healthcare landscape, there are also examples that exist to simplify everyday life. Tools like chatbots, automated appointment scheduling, assisted charge capture, and more all exist to simplify the life of the average patient or provider.

AI in Healthcare:

Chatbots

Chatbot technologies are being increasingly used among providers all over the industry. What are they exactly? Chatbots are software solutions that work as a communication extension of the provider. They are programmed to sound and respond just like a member of your team would. What is its significance? Well, chatbots offer a few different benefits. The first being that they help to increase efficiency in the provider's day-to-day life. They communicate with patients regarding things like changes in the practice, upcoming appointments, reminders, prescription assistance, and more. Instead of your staff spending hours on the phone with patients, the chatbot does for you.

This tool also improves the patient experience by keeping an open and accessible line of communication open between patients and their providers.

Automated Appointment Scheduling

Automated appointment scheduling is also a tool that exists to simplify the life of the providers, but also increase patient engagement. This example of AI in healthcare simplifies scheduling so providers can increase the number of appointments they are booking day-to-day. It also simplifies the scheduling process for patients, so they are more likely to schedule and attend their appointments. This example of AI in healthcare also reduces no shows by giving patients an easy way to reschedule or cancel their appointment in advance.

Assisted Charge Capture

One of the newest developments of AI in healthcare is assisted charge capture. This tool streamlines the charge capture process for providers to help them achieve optimal results. Where providers might normally have to enter every single detail in their charges with extreme precision, this example of AI in healthcare offers assistance. AI-assisted charge capture offered from a quality vendor makes accurate predictions to optimize each charge.

Alexa

Patients are using their Amazon Alexa’s now more than ever to engage with their medical providers. This example of AI in healthcare is helping patients stay on top of their appointments, remember them in advance, request prescription refills, keep track of details in their health, and much more. AI in healthcare is helping to increase patient engagement and improve their experience.

AI in healthcare is still and always will be developing. The increased reliance on technology throughout the industry is not going to change. The best thing providers can do is adopt AI solutions that are truly making a difference. To learn more, click here.